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Staff Directory
At the Bank of Ann Arbor, we are ready and willing to meet your customer needs. If the party you are looking for does not have a direct phone number, please contact our receptionist at 734-662-1600, and ask for the individual or department you need to speak with.To report a lost or stolen Bank of Ann Arbor:
- Visa Debit Card or ATM card, call 1-800-528-2273
- Visa Gold or Business credit card, call 1-800-423-7503
CheckFree Customer Care: 1-800-877-8021
Alan Yost
Technical Analyst & WebmasterOffice: 734-662-1600
Amy Grabowski
Trust Administrative AssistantOffice: 734-327-1419
Barb Morrison
Vice PresidentOffice: 734-414-6003
Bella Fernandez
Assistant Vice President & Accounting OfficerOffice: 734-327-1415
BJ Randall
Senior Credit AnalystOffice: 734-662-1600
Vice President & Mortgage Loan Officer
Office: 734-327-4402
Cell Phone: 734-904-0909
Email: cent@boaa.com
NMLS ID: 732531
Senior Vice President & Investment Officer
Office: 734-327-1420
Charles Cracraft
Mortgage Sales ManagerOffice: 734-327-0041
Email: ccracraft@boaa.com
NMLS ID: 532149
First Vice President & Commercial Banking Manager
Office: 734-327-1423
Cheryl Webb
Relationship BankerOffice: 734-414-1929
Chris Tefft
Electronic Banking AnalystOffice: 734-327-0225
Vice President, Cash Management
Office: 734-327-0054
Cindy Livesay
First Vice President, Credit AdministrationOffice: 734-327-1137
Cyndi Shaeffer
BSA, Security, Compliance Administrative OfficerOffice: 734-761-9237
Damon Cappelli
Senior Credit AnalystOffice: 734-327-4375
Dan Rose
Trust Operations SpecialistOffice: 734-327-4312
Danielle Kirby
Employee Benefits AssistantOffice: 734-887-7938
Ypsilanti Branch Manager
Office: 734-414-1937
NMLS ID: 797870
Dawn Prescott
Senior Vice President, Managed Assets OfficerOffice: 734-761-9964
Debbie Kadwell
Loan Operations SpecialistOffice: 734-327-1138
Vice President & Business Development Officer
Office: 734-327-1139
Ellsworth Office Senior Branch Manager & Health Savings Account Specialist
Office: 734-327-0103
NMLS ID: 758431
Diane Winner
Financial & Investment Adviser Office: 734-327-1126
Elissa Robertson
Relationship BankerOffice: 734-470-5001
Vice President & Director of Business Development
Office: 734-327-1127
Vice President and Trust Operations Manager
Office: 734-327-1424
Essi Weber
Senior Technical Analyst & Technology OfficerOffice: 734-662-1600
Hans Maier
Senior Vice President, Specialty BankingOffice: 734-327-1124
Assistant Vice President, Portfolio Manager & Business Development Officer
Office: 734-327-1130
James Miller
Vice President & Director of Human ResourcesOffice: 734-327-1134
Jane Franklin
Executive AssistantOffice: 734-327-1411
Jeff Stanton
Vice President & Chief Technology OfficerOffice: 734-662-1600
Jeff Koch
Senior Technical AnalystOffice: 734-662-1600
Jennifer Laskey
Operations SpecialistOffice: 734-662-1600
Jennifer Johnson
Relationship BankerOffice: 734-822-1900
Jennifer Ross
Relationship BankerOffice: 734-669-8900
Jesse Petre
IT Operations Analyst & Project CoordinatorOffice: 734-662-1600
Jessica Fahlgren
Mortgage Loan Officer AssistantOffice: 734-327-1416
Email: jfahlgren@boaa.com
NMLS ID: 1004127
Vice President, Commercial Banking
Office: 734-327-0257
Vice President & Main Office Manager
Office: 734-662-1600
NMLS ID: 732533
John Foster
Vice President, Security, Compliance, & BSA OfficerOffice: 734-327-1427
Vice President, Commercial Real Estate Manager
Office: 734-327-4370
Joseph Craigmile
Mortgage Loan OfficerOffice: 734-327-0243
Email: jcraigmile@boaa.com
NMLS ID: 397221
Judy Lowman
Wire Transfer SpecialistOffice: 734-662-1600
Karen Nebel
Senior Documentation SpecialistOffice: 734-662-1600
Keith Daucher
Senior Trust Operations SpecialistOffice: 734-327-4313
Kevin McDonald
Credit AnalystOffice: 734-662-1600
Mortgage Loan Officer
Office: 734-327-4411
Cell Phone: 734-417-4964
Email: ksalley@boaa.com
NMLS ID: 732520
Relationship Banking & Cash Management Officer
Office: 734-761-9754
Vice President & Senior Mortgage Loan Officer
Office: 734-327-1128
Cell Phone: 734-417-6760
Email: kclugston@boaa.com
NMLS ID: 732528
Employee Benefits Administrator
Office: 734-327-0233
Vice President & Mortgage Manager
Office: 734-327-1122
Cell Phone: 734-417-7337
Email: khaboian@boaa.com
NMLS ID: 758430
Kris Mayer
Vice President & Plymouth Branch ManagerOffice: 734-414-1927
NMLS ID: 732516
Vice President & Private Banking Officer
Office: 734-327-1135
NMLS ID: 772007
Lucy Colman
Human Resources AssistantOffice: 734-662-1600
Luke Wilson
Documentation SpecialistOffice: 734-327-0025
First Vice President, Trust & Investment Group Manager
Office: 734-327-0138
Vice President, Personal Trust Officer
Office: 734-327-1422
First Vice President & Chief Financial Officer
Office: 734-327-1136
Vice President, Technology Industry Group
Office: 734-327-0142
Vice President, Commercial Banking, Stadium Office
Office: 734-327-1421
Mark Skiff
Investment OfficerOffice: 734-327-4382
Vice President & Private Banking Officer
Office: 734-761-9828
NMLS ID: 772008
Mary Beth Eagle
Commercial Administrative AssistantOffice: 734-327-0098
Senior Vice President and Private Banking Manager
Office: 734-327-4389
NMLS ID: 906633
Matthew Altruda
Marketing Event CoordinatorOffice: 734-662-1600
Melissa Morrell
Relationship BankerOffice: 734-662-3800
Group President, Technology Industry Group
Office: 734-327-4432
Plymouth District President
Office: 734-414-1924
Vice President & Commercial Loan Officer
Office: 734-414-1922
Assistant Vice President & Personal Trust Officer
Office: 734-327-1121
Private Banking Assistant
Office: 734-327-4412
Relationship Banker
Office: 734-662-3800
NMLS ID: 1004129
Pam Brown
Accounting AssistantOffice: 734-761-9381
Pam Wetzel
Credit Administration OfficerOffice: 734-327-1129
Pam Blevins
Technical AnalystOffice: 734-662-1600
Pamela Knight
Relationship BankerOffice: 734-662-1600
Ypsilanti District President
Office: 734-327-0087
First Vice President, Branch Administration, Operations & Cash Management
Office: 734-327-1125
NMLS ID: 732537
Paul Rzepka
Trust Investment AssistantOffice: 734-327-1120
Peg Lamb
Vice President & ControllerOffice: 734-327-4373
Rhonda Foxworth
Vice President & Marketing ManagerOffice: 734-327-1413
Robert Rose
Vice President, Senior Loan OfficerOffice: 734-414-1926
Stadium Office Branch Manager
Office: 734-327-1429
NMLS ID: 732535
Samantha West
Marketing AssistantOffice: 734-761-8675
Vice President & Trust Officer
Office: 734-414-1920
Sandy Beever
Deposit Operations OfficerOffice: 734-327-1132
Sandy Ross
Senior Relationship Banking OfficerOffice: 734-327-1417
NMLS ID: 772006
Business Banking Officer
Office: 734-327-4369
Personal Trust Associate
Office: 734-327-0254
Vice President & Senior Loan Officer
Office: 734-414-1938
Shelley Rankin
Saline Branch ManagerOffice: 734-470-5002
NMLS ID: 1004128
Senior Vice President & Investment Officer
Office: 734-327-1425
Stacy Johnson
Main Office Branch SupervisorOffice: 734-662-1600
Stephanie Harrigan
Assistant Vice President Consumer Credit & ComplianceOffice: 734-327-0034
NMLS ID: 772009
Senior Vice President & Senior Investment Officer
Office: 734-327-4435
Susan Corney
Accounts PayableOffice: 734-327-0211
Susan Wille
Senior Relationship BankerOffice: 734-414-1930
President & CEO
Office: 734-662-1600
First Vice President & Senior Trust Officer
Office: 734-327-4334
Toni Bright
Relationship BankerOffice: 734-662-1600
Tracy Balkwell
Relationship BankerOffice: 734-485-9400
Trina VanNest
Assistant Vice President & Credit Administration OfficerOffice: 734-761-9361
Valerie Latnie
Relationship BankerOffice: 734-822-1900
Saline District President
Office: 734-327-1410
- Office & ATM Locations
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- 1-888-662-5001
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