January 30, 2008. We were notified by CheckFree that they experienced a total network outage beginning at 4:50 a.m. on 1/30/08. It was resolved around 4:00 p.m. today. The system should now be fully functional.


On Monday, Feburary 4th, there is scheduled quarterly maintenance of our online banking servers. Online Banking and Execubanc will be down between 1:00 a.m. and 3:00 a.m. We apologize for the interruption of service.


On Monday, October 22nd, there is scheduled quarterly maintenance of our online banking servers. Online Banking and Execubanc will be down between 12:01 a.m. and 5:00 a.m. We apologize for the interruption of service.


Online Banking Users: As of 4:00pm Oct 15, technical difficulties were resolved with one of the two Internet Service Providers for our online banking host. Most users should experience no further problems with Online Banking at this point. However, if you continue to have difficulties, please give us a call at 734-662-1600. Thank you for your patience.


On Saturday, October 13th we will be performing a Disaster Recovery test between 12:30 p.m. and 4:30 p.m. During this time you will be able to access our Online Banking website, however, you may be unable to view check images or copies of your statement. We apologize for any inconvenience this may cause.


We have scheduled Disaster Recovery testing on Thursday, 9/13/07 from 9:00 p.m. to 11:30 p.m. Access to your account via Online Banking or Execubanc may be interrupted during this timeframe. We apologize for any inconvenience this may cause.


Due to a recent upgrade to our online banking servers most users are receiving Challenge Questions during the sign in to Online Banking. Unfortunately, some of the Challenge Questions are ones that you may not have answered during the initial security registration process. You will be unable to answer them correctly and may be temporarily locked out of Online Banking.

We will be installing a program to correct these issues on Wednesday, 5/23/07 between 6:00am and 7:00am EST. During this time both Personal Online Banking and Execubanc will be unavailable.

We sincerely apologize for the disruption of service and greatly appreciate your patience while we correct this error.


When logging in to Online banking or Execubanc (business users) after Friday, May 18, 2007, you may be prompted to answer a challenge question even though you have registered your computer. Our service provider has made upgrades to the server which may cause your computer not to be recognized. A correct answer to the security question should allow you to proceed to the password screen and re-register your computer, providing you with access to your account information. Contact Chris at 734-327-0225 if you have any questions or concerns.


On Thursday, March 8th we will be installing software to our Online Banking & Execubanc Servers to support the change in Daylight Savings Time. Both Online systems will be down from approximately 5:00 a.m. to 6:30 a.m. We apologize for the interruption of service. Please remember to set your clocks ahead 1 hour on March 11th.


Electronic statements have come to Bank of Ann Arbor. Get account statements online and save trees in the process. Log on to Online Banking, select Electronic Statements at the bottom of the page and complete the steps. Once a month, when your statement cycle ends, you'll receive an e-mail notifying you that electronic statements are available for your review in online banking. Then log on, select the account and view your statement. Statements can be printed anytime. You'll have access to up to 18 months of statements for easy reference. It's quick, paperless and free, so log on today to sign up.


We're pleased to announce free new identity verification features for online banking and Execubanc, launching on December 20, 2006.

These features prevent unauthorized access to your accounts while assuring you are visiting the valid Bank of Ann Arbor website. These features consist of three parts: an image, a pass phrase and 3 challenge questions. All three parts work together to protect your online banking accounts whether you are on your personal computer or any public computer.

Our new security features protect you against identity theft and fraud in two ways. First, they assure that you are at the valid Bank of Ann Arbor online banking site, rather than a look-alike site. Secondly, we recognize you as the true owner of the account because you verify your identity with your chosen image and pass phrase. If we don't recognize your computer, then we'll ask you one of your challenge questions to verify it's really you.

On December 20, 2006, these new security features will become standard to our online banking. By passing back and forth secret information that only you and Bank of Ann Arbor know, you can feel even more secure with online banking.

Please read through the Instruction Sheet for the steps to follow to set up your identity features.

Feel free to contact us at 734-662-1600 or info@boaa.com if you have questions or need assistance.