Bank of Ann Arbor's Sweet 15 Featured in Social Media Blog

by Bank of Ann Arbor September 12, 2011 11:18

Bank of Ann Arbor's Sweet 15 Local Charity Drive was cited as a successful implementation of a social media campaign for a community bank by HubSpot, a source for social media expertise and ideas.  Our President and CEO, Tim Marshall is quoted.

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Personal Online Banking Refreshed

by Bank of Ann Arbor September 7, 2011 11:51

Bank of Ann Arbor's Personal Online Banking received a fresh look on September 20, 2011. The refreshed look features a widget-type layout which makes navigating easier.  The refresh also provided new financial tools to help manage your money like Pay People (or ZashPay) and Spending Reports. Our e-banking team was pleased to report that the transition went smoothly and all components are functioning properly. Please contact our e-banking team if you have any questions at 734-761-9048 or e-banking@boaa.com

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Fraudulent FDIC E-Mails Regarding ACH and Wire Transactions Circulating

by Bank of Ann Arbor September 7, 2011 11:48

The Federal Deposit Insurance Corporation (FDIC) has received numerous reports of fraudulent e-mails that appear to be from the FDIC and contain an infected attachment.

The fraudulent e-mails have addresses such as "no.reply@fdic.gov" or "notify84zma@fdic.gov" on the "From" line. The message appears, with spelling and grammatical errors, as follows:

Subject line: "FDIC notification"

Message body:

"Dear customer,
Your account ACH and WIRE transaction have been temporarily suspended for security reasons due to the expiration of your security version. To download and install the newest installations read the document(pdf) attached below.

As soon as it is setup, you transaction abilities will be fully restored.

Best Regards, Online Security departament, Federal Deposit Insurance Corporation."

The e-mails contain an attachment "FDIC_document.zip" that will likely release malicious software if opened. These e-mails and attachments are fraudulent and were not sent by the FDIC. Recipients should consider these e-mails an attempt to collect personal or confidential information, or to load malicious software onto end users' computers. Recipients should NOT open the attachment.

Financial institutions and consumers should be aware that these fraudulent e-mails may be modified over time with other subject lines, sender names, and narratives. The FDIC does not directly contact consumers, nor does the FDIC request bank customers to install software upgrades.

Information about counterfeit items, cyber-fraud incidents, and other fraudulent activity may be forwarded to the FDIC's Cyber-Fraud and Financial Crimes Section, 3501 North Fairfax Drive, CH-11034, Arlington, Virginia 22226, or transmitted electronically to alert@fdic.gov. Questions related to federal deposit insurance or consumer issues should be submitted to the FDIC using an online form that can be accessed at http://www2.fdic.gov/starsmail/index.asp.

For your reference, FDIC Special Alerts may be accessed from the FDIC's website at www.fdic.gov/news/news/SpecialAlert/2011/index.html. To learn how to automatically receive FDIC Special Alerts through e-mail, please visit www.fdic.gov/about/subscriptions/index.html.

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