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Privacy Policy
At Bank of Ann Arbor, we've built our reputation on putting the interests of our customers first. To us, your trust is our most valuable asset so it is important that you understand what information we collect and how we use it. Because your personal and financial information is your private information, we maintain strict safeguards to protect that information.We never rent or sell your personal or financial information or the fact that you are a Bank of Ann Arbor customer to anyone. Your information is used primarily to complete transactions that you request or to inform you of products and services that we offer.
This privacy notice contains information as to how we fulfill our commitment to safeguard your privacy. It is provided to Bank of Ann Arbor customers annually and is available at any time upon request. This notice covers Bank of Ann Arbor and its affiliates, Bank of Ann Arbor Mortgage Company, LLC, Bank of Ann Arbor Services Corp. and Bank of Ann Arbor Wholesale (also known as Progressive Mortgage).
What Information We Collect
We may collect "nonpublic personal information" about you from the following sources:
- Information we receive from you on applications or other loan and account forms;
- Information about your transactions with us, our affiliates or others; and
- Information we receive from third parties, such as credit reports and income verification.
How We Use Information
We use the information collected to protect and administer your records, accounts and funds, to comply with certain
laws and regulations, and to help us design, deliver and improve our products and services.
What Information We Disclose
We are permitted under law to share transaction and experience information (such as your account balance and your
payment history with us) with our affiliates.
We may also share additional information about you (such as information we receive from you in applications or from credit reporting agencies) with our affiliates, unless you opt out. You may direct us not to disclose to our affiliates information we receive from you in applications and from credit reporting agencies by notifying us through one of the following ways.
E-mail: optout@boaa.com
Mail: Opt Out
Bank of Ann Arbor
P.O.Box 8009
Ann Arbor, MI 48107
Phone: (734)662-1600
Mail: Opt Out
Bank of Ann Arbor
P.O.Box 8009
Ann Arbor, MI 48107
Phone: (734)662-1600
We are permitted under law to disclose the information we collect about you to other third parties in certain circumstances. For example, we may disclose nonpublic personal information about you to such third parties to assist us in servicing your loan or account with us; to government entities in response to subpoenas; and to credit bureaus. We do not disclose any nonpublic personal information about you to any other third parties, except as permitted by law.
If you decide to close your account(s) or become an inactive customer, we will continue to adhere to the privacy policies and practices described in this notice.
Bank of Ann Arbor does not sell or rent or share information about current or former customers to third parties, except as described above.
We will continue to adhere to the privacy policies and practices described in this notice for both closed and inactive accounts.
Our Security Procedures
Bank of Ann Arbor maintains appropriate security standards and procedures regarding unauthorized access to customer
information. All of our operational and data processing systems are in a secure environment that protects your
account from being accessed by third parties. We maintain and grant access to customer information only in accordance
with our internal security standards.
We have developed policies and procedures to guide our staff. We educate our employees on the importance of confidentiality and customer privacy through training, procedures, and professional conduct guidelines. Access to customer information is restricted to only those who have a business reason for knowing. We view failure to protect a customer's confidentiality as a serious matter and will take disciplinary action, up to and including termination, for those who violate this policy.
We desire to keep your information accurate, current and as complete as possible. Please inform us as soon as possible of any change in your personal or financial information. Contact our downtown Ann Arbor office at (734)662-1600 or P.O. Box 8009, Ann Arbor, MI, 48107-8009.
If you have any questions about this privacy notice or our privacy promise, please contact our Privacy Coordinator at (734)662-1600.
Effective January 1, 2006.
Our Security Procedures
If you prefer that we not share nonpublic personal information within our corporate family, you may complete this form and return it to us at the address below. This choice only covers certain information about you that we might otherwise share with our corporate family to save you time and money by making it easier to do business with us. It does not apply to information that we are permitted to share by law.
Opt Out
Bank of Ann Arbor
P.O. Box 8009
Ann Arbor, MI 48107
Bank of Ann Arbor
P.O. Box 8009
Ann Arbor, MI 48107
Your choices will apply to you and to all joint account holders for joint accounts and to all existing and future accounts.
Do not share my information within the Bank of Ann Arbor corporate family.
| Name: | _____________________________________________ |
| Address: | _____________________________________________ |
| _____________________________________________ | |
| Phone: | _____________________________________________ |
