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Personal Banking Team Bios

Patti Judson
Executive Vice President & Chief Operating Officer (COO)
Patti has 34 years of banking experience that ranged from Bank Auditing, Commercial Loan Operations, Branch Banking, Deposit Operations and Treasury services. Her first 19 years were with Bank One (formerly NBD Bank). Patti has reporting responsibility for the Branch network, Deposit Operations, Cash Management services and Information Technology.

Christine Held
Vice President, Cash Management
Christine has over 15 years of experience as private, personal and business banker. Most recently, she was a commercial lender at Mercantile Bank, Ann Arbor. Christine is responsible for developing a complete suite of cash management services to meet the sophisticated banking needs of growing businesses. Christine holds a Bachelor of Business degree from the University of Cincinnati.

Kim Snow
Relationship Banking & Cash Management Officer
Kim Snow has 24 years of banking experience. Previously Kim was a Private Banking representative at Michigan Commerce Bank. Kim manages personal banking relationships, the CDARS/ICS program as well as providing cash management services to local businesses.

Joan Hendricks
Vice President & Main Office Manager
Joan has 22 years experience in the branch banking environment, beginning her career at NBD. Joan manages our main office branch and IRA administration. She holds an Associates Degree from Davis College in Toledo, OH.

David Pate
Ypsilanti Office Branch Manager
David has worked in the financial services industry for eight years, previously holding positions as Financial Advisor and Assistant Banking Center Manager.

Dennis Ticknor
Ellsworth Office Senior Branch Manager & Health Savings Account Specialist
Dennis has an extensive branch management and lending background, and has worked in the banking industry for over 40 years. He is also the bank's Health Savings Account Specialist.

Natalia Pelava
Branch Supervisor
Natalia started her banking career with Russian Exchange Bank (Moscow, Russia) as administrative assistant to the Manager of Outreach. She has 10 years’ experience in servicing customers in the branch environment at Bank of Ann Arbor. Natalia holds a Master of Business Administration Degree from Cleary University, Ann Arbor, MI.
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