Security Statement

Please be aware that this web site, our Online Banking, Online Trust Reporter, and Online Mortgage Application sites are all entirely different sites. Information may be viewed by a third party while in this web site unless you are in a secure area of the site.

At Bank of Ann Arbor, we're concerned about security on the Internet. That's why we have carefully chosen the online hosts that we use. All of our links to your account or personal information require Secure Socket Layer technology (SSL). From the time you log on until exiting the site, SSL technology secretly encodes information that is being sent over the Internet between your computer and the host's database. All of this information is encrypted preventing a third party from viewing your personal information and intercepting it. SSL encryption is commonly used in Internet applications that require security and privacy for any sensitive data. You can recognize a secure site when you see https in the site address or closed lock at the bottom or top of the browser window. A common scam technique is to use a domain in the address that is similar to the real domain of the real site address. In our website, or, the domain is and Recognizing what the valid domain is for a given site will help you to avoid online scams.

Online Mortgage Application:

  • Valid Domains: will redirect to
  • Confidential data is collected and stored through the application and stored behind a firewall on a secured database.
  • Database servers that store your information cannot be directly accessed by third parties due to established security standards and procedures.

Online Banking & Online Trust Reporter:

  • Online Banking Valid Domain:
  • Online Trust Reporter Valid Domain:
  • Passwords: Before you can access either site, you are required to enter your User ID and password. Without the proper login, you cannot see or use any web pages within the product.
  • Secure Connection: When you visit the secured web site, it automatically sends you its certificate and your browser displays a lock (or key) icon on the status bar.
  • Data Encryption: When you access your account information or any sensitive data, a 128-bt encryption system is automatically activated to protect the transmission of information from unauthorized sources.

Even with the security systems in place, we ask that you share in the responsibility of keeping your financial information secure. Regardless of the efforts, the relative infancy of the Internet as a broad-based communication medium when combined with the "open" nature of the Internet make it impossible to guarantee absolute confidentiality in all circumstances.

  • Make sure you are using a browser with the highest level of security available.
  • Remember to always click "Exit" or "Log Off" when leaving your online account information.
  • Never share your password with anyone.
  • Memorize your password and do not write it down.
  • Be alert for potential fraudulent transactions, check your account activity frequently and notify us immediately of any suspicious transactions.

Online Banking Security Frequently Asked Questions

How does encryption work?

Before any of the information you send us enters the Online Banking System, it is transformed into an unreadable form (encryption) hidden from anyone for whom it is not intended. Once the information has reached its intended destination system, it is transformed back to readable form (decryption).

What is a firewall and how does it protect my personal information?

Firewalls are like security guards that protect high-risk buildings. Like guards controlling who enters the building by verifying each person's identity, firewalls protect the Online Banking System from unauthorized access by screening all traffic and allowing only authorized network protocols.

How can I tell when I am at a secure Web site?

Look for a closed lock near the bottom or near the top of your browser window and https at the beginning of the site address. If you are about to send information to an unsecure site, your browser may display a pop up box, warning you that you are about to transmit information to an unsecure site.

What are cookies?

A cookie is a small piece of information, placed on your computer by a Web site you have visited. Information is stored and used the next time you visit the site to make your navigation easier and remember who you are.


Michigan Bankers Association Financial Literacy Award winner 2018 & 2016