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Transfer Now

What it is: Transfer Now is an easy, fast and secure online way for our personal customers to move funds to and from Bank of Ann Arbor and other financial institutions.

How it works: All Personal Online Banking users will see an option for External Transfers under Accounts when logged into Online Banking. Feature is not available while in Mobile Banking.

What the user sees:

Setting it up: Before an external transfer can be made, the user must verify ownership of the account at the other financial institution. Funds can only be transferred between accounts with exact ownership. User should select Add New Account from the External Transfer page in Online Banking. Users have two options for account ownership verification: real-time and trial deposits. The real-time verification process is the default as it allows the user to proceed promptly with the transfer. However, the users will be asked for their log-in credentials at the other financial institution including any challenge questions. If the user does not want to use this method they can select the trial deposit method by clicking the link in Information box.

Who it's for: Personal customers only. External transfers can only be made between US accounts, and accounts with exact ownership.

Who will like it: Our clients with accounts at other financial institutions, especially those who like to move funds between money market, savings or brokerage accounts.

What's delivery speed? Customers choose. While entering an external transfer request, customers will be provided two options for delivery. Recurring transfers can also be scheduled.

How much does it cost?

• $2.50 per transfer to an account outside BOAA (external) for next day service
• $0 for transfers to an account outside BOAA for three day service
• $0 for incoming transfers from other financial institution

What are the dollar limits?

To determine what your dollar limits are, click the information icon.

Is there a hold on funds?

• Incoming funds are generally not placed on hold, but BOAA reserves the right to hold funds on an individual basis.
• Outgoing funds are immediately placed on hold regardless of speed of transaction.

More information can be found by clicking on .

How does a customer learn more about Transfer Now?

Select Help when on the External Transfer screen while within Online Banking.